We do not utilize styrofoam trays, as you mentioned. We take pride in using environmentally friendly and sustainable materials, and our cheese trays are made of 100% natural and chemical-free recycled pressed wood. We would like to clarify the description of the artisan cheese board you received. While we understand the frustration of these uncontrollable circumstances, we hope you can appreciate that they are beyond our control. Similarly, storms can also affect satellite TV reception, and we regret any inconvenience this may have caused you. We apologize for any inconvenience this may have caused and assure you that we always strive to provide a reliable and seamless internet experience. However, during your visit, we unfortunately experienced high winds and stormy weather, which can disrupt satellite connections and cause intermittent service. Regarding the Wi-Fi, we do offer free Wi-Fi connectivity, and it is provided through Starlink, a satellite-based internet service. We'd like to address your concerns and provide some additional information regarding the points you raised. We appreciate hearing from our guests and we're sorry to learn that your experience with us fell short of your expectations. Thank you for taking the time to share your feedback with us. Pretentious place, but unjustifiably so.… Sorry for our kids having paid for a so-so experience. Had to order a pricey dinner a day ahead of time from a total of 3 choices. The coffee maker was typical cheap hotel single cup brewer. The hardwood floor was raised at a seam beside the bed and I stubbed my toe so badly that nealy a week later is still black and blue. Our "artisan cheese board" for 2 was a styrofoam tray with a minimal amount of cheese, a few grapes, 1/2 an apple, some fig "jam" and some unidentified dry bread substance and a couple of strange pieces of a raisiny bread. First, advertised free wifi never would connect. Sadly, Gateway didn't live up to the info on the webpage. Our children sacrificed their hard-earned money to give us special weekend for our 50th anniversary. The property has wheelchair access and has internet-accessibility in rooms and cabins. Gateway Lodge offers weekend event and meal packages and small wedding packages. The lodge also caters to corporate retreats offering catered meals and a retreat center with meeting room. Gluten-free and vegetarian diets can be accommodated. The restaurant holds its reputation for having highly rated wines, farm-to-table scratch made meals, and three-course dinners on Saturday evenings. Located in the lodge is a restaurant offering dinner Wednesday through Saturday evenings. On property within walking distance to the lodge are luxury couples cabins with hot tubs, and family cabins. Each room stay receives breakfast delivery. Also onsite are four gallery rooms featuring double bed and queen bed accommodations. The Lodge has twenty-three fireside suites, each with a jetted tub and gas fireplace, and most with a king bed. Gateway Lodge is a romantic getaway open year-round in Cook Forest State Park, Pennsylvania.
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